Private policy

Blazing Star Advisors Lda, NIPC 518161870 is the owner of the www.joonrealestate.com domain, where its WEBSITE is hosted.

Blazing Star Advisors Lda IS COMMITTED TO PROTECTING THE PRIVACY AND PERSONAL DATA OF ITS CUSTOMERS AND WEBSITE USERS, AND HAS THEREFORE PREPARED AND ADOPTED THIS POLICY AND THE PRACTICES DESCRIBED HEREIN.

THIS PRIVACY POLICY EXPLAINS HOW YOUR PERSONAL DATA IS COLLECTED AND PROCESSED, SO WE ADVISE YOU TO READ IT TO KNOW THE CONDITIONS UNDER WHICH YOUR PERSONAL DATA IS COLLECTED AND USED.

Our privacy policy is in accordance with the applicable Portuguese legislation, namely Law No. 58/2019, of 8 August, on the Protection of Personal Data, other applicable national laws and under the European General Data Protection Regulation, 2016/679, of 27 April ("GDPR"). Data protection legislation is subject to review, so we recommend that you regularly consult our privacy statement. For this purpose, you may consult the website www.cnpd.pt. This website complies with national and EU legislation. The Portuguese courts shall have exclusive jurisdiction over any dispute arising out of the use of this website.

WHAT IS THIS POLICY ABOUT?

1.1. This Privacy Policy explains how we collect and process personal data that is necessary for the provision of services that are available through the WEBSITE.

1.2. Examples of these services are subscribing to newsletters or being able to contact us and send us your application.

1.3. The objective is that these services are provided in an expeditious and undisruptive manner, describing the practices adopted for this purpose.

WHAT IS PERSONAL DATA? 2.1. Personal data is all information relating to a person and that identifies him/her, or makes him/her identifiable, regardless of the nature and support of the information, including the sound and image of the person.

2.2. Examples of personal data we collect are first name, last name, email address, and phone or mobile phone number.

2.3. Identifiable shall mean a person who can be identified, directly or indirectly, in particular by reference to an identification number or other specific elements of his or her physical, physiological, mental, economic, cultural or social identity.

HOW WILL WE USE YOUR PERSONAL DATA? 3.1. Blazing Star Advisors Lda will use the personal data you provide us with for the following purposes:

(a) To analyze and respond to your messages, customer support and requests for information;

(b) To review and follow up on your application process to work with Blazing Star Advisors Lda;

(c) To be able to send you newsletters or other publications that you have requested from us and/or that may be of interest to you;

(d) For the management operations of the WEBSITE;

(e) To keep a record of your contact details;

(f) For business purposes, such as data analysis, audits;

(g) For fraud prevention and security of information systems;

(h) For the adaptation, improvement and modification of the services, in particular by identifying usage trends, or to determine the effectiveness of promotional campaigns.

3.2. These personal data processing operations are an essential tool for your satisfaction and for the activity of Blazing Star Advisors Lda and are carried out in accordance with the applicable legislation and in accordance with best practices.

3.3. Your personal data will not be reused for purposes other than those previously identified or that have no relation to those purposes for which they were initially collected.

WHAT ARE THE GROUNDS FOR PROCESSING THE PERSONAL DATA WE COLLECT? 4.1. The personal data that Blazing Star Advisors Lda processes has specific grounds, depending on the purposes for which they are intended.

HOW DO WE COLLECT YOUR PERSONAL DATA? 5.1. We will collect your personal data through the forms on the WEBSITE, but also through the WEBSITE and the communication it makes with your equipment and e-mail messages you send us.

5.2. Your personal data is collected through your equipment as follows:

(a) Through your contact request;

(b) By submitting an application;

(d) Through your browser;

(e) Through cookies;

(f) IP address.

5.3. Blazing Star Advisors Lda is committed to processing your data in accordance with the law and in a legitimate manner.

5.4. Blazing Star Advisors Lda will not sell, rent or share your personal data with third parties, except in the cases clearly identified in this Privacy Policy (see Point 9 to understand how).

5.5. The services of Blazing Star Advisors Lda are not directed to minors, and personal data of minors is not processed intentionally.

WHAT ARE COOKIES? 6.1. Cookies are small files of information that help identify your browser and that can store information, for example, User settings and preferences.

6.2. Blazing Star Advisors Lda will store cookies on your equipment to personalize and facilitate navigation as much as possible, but also for troubleshooting, statistics, quality assurance, and to monitor the security of the system.

6.3. With the exception of cookies specifically necessary for the performance of the website, the storage of other cookies will always depend on the User's acceptance and consent, and this consent may be withdrawn at any time through specific browser tools.

6.4. To find out more about the cookies we use, please refer to our Cookie Policy.

HOW DO WE PROTECT YOUR PERSONAL DATA? 7.1. Your personal data is kept secure through the adoption of various security measures, of a technical and organizational nature, which ensure that only the Employees who must access them have access to personal data, according to rules created for this purpose.

7.2. To protect your personal data, we only use data centre providers that provide us with appropriate and documented security measures, including assurances that your personal data is stored on servers that are kept in controlled environments with limited access.

7.3. Personal data are kept on secure servers with PORTUGAL TELECOM DATA CENTER, S.A. with NIPC 510.030.785 and headquarters at Rua Data Center 6200-065 Covilhã, which offers us the appropriate security guarantees to protect personal data against its dissemination, loss, misuse, alteration, unauthorized processing or access, as well as, against any other form of unlawful processing.

7.4. Likewise, when you browse the WEBSITE, we protect your data with encryption, such as Hyper Text Transfer Protocol Secure (HTTPS), which is an internet protocol that aims to communicate between devices and servers around the world. The HTTPS protocol emerged as an evolution of the predecessor model HTTP, the difference between them is that HTTPS has encrypted device communication.

7.5. Although we take the precautions and precautions we deem appropriate to protect the personal data you provide and collect from us, you must be aware that no security system is impenetrable.

HOW YOU CAN EXERCISE YOUR RIGHTS: 8.1. Before we explain how you can exercise your rights, it is important to know what they are. Thus, the legislation gives you the right to request us to exercise the following rights:

(a) Access: the right to obtain confirmation as to whether or not personal data concerning you are being processed and, if so, the right to access your personal data;

(b) Rectification: the right to obtain the rectification of inaccurate personal data concerning you and to have your incomplete personal data completed;

(c) Erasure: the right to obtain the erasure of your personal data when one of the reasons listed in the legislation applies;

(d) Restriction of processing: the right to obtain the restriction of processing if one of the situations listed in the legislation applies;

(e) Objection: the right to object at any time to the processing of personal data concerning you;

(f) Portability: the right to receive personal data concerning you in a structured, commonly used and machine-readable format.

8.2. You also have the right to lodge a complaint with the competent supervisory authority (in Portugal, the National Data Protection Commission in www.cnpd.pt)

8.3. For the purpose of exercising the rights indicated above, you must contact Blazing Star Advisors Lda through the following e-mail office@joonrealestate.com

8.4. If you request us to delete some or all of your personal data, some of the requested services may not be provided to you and Blazing Star Advisors Lda will only keep the personal data necessary to comply with the legal obligations to which it is bound.

WHEN DO WE COMMUNICATE DATA TO THIRD PARTIES? 9.1. Blazing Star Advisors Lda may use third parties to provide certain services, in terms of maintenance, technical support, marketing, billing or payment management, and they may have access to some of the personal data, namely, the data necessary for the contracted purposes.

9.2. Blazing Star Advisors Lda ensures that the entities that have access to the data are credible and offer high guarantees of protection, and that data is never transmitted to them beyond what is necessary for the provision of the contracted service, although Blazing Star Advisors Lda remains responsible for the personal data provided.

9.3. Blazing Star Advisors Lda may also transmit data to third parties in the context of investigations, inquiries and judicial and/or administrative proceedings or of a similar nature, provided that it is duly ordered to do so by court order.

THIRD-PARTY WEBSITES. 10.1. The WEBSITE may contain links to other websites which may collect and process your personal data and this processing is the sole responsibility of the owners of these websites, and Blazing Star Advisors Lda has no responsibility for their policies and/or practices.

10.2. Examples of these third parties are Facebook, Instagram, Youtube, Whatsapp and Linkedin through the buttons that are present on the WEBSITE.

DATA TRANSFERS OUTSIDE THE EUROPEAN UNION. 11.1. In the event that data transfers may occur to third countries that do not belong to the European Union, Blazing Star Advisors Lda will comply with the legal rules, namely with regard to the adequacy of the destination country in relation to the protection of personal data and the requirements, which are applicable to these transfers, and personal data will not be transferred to jurisdictions that do not offer guarantees of security and protection.

THE MINORS. 12.1. The WEBSITE is not directed to minors under 16 years of age, so we request that these minors do not provide us with personal data through the WEBSITE, application, social networks and social media or emails.

SENSITIVE PERSONAL DATA. 13.1. Blazing Star Advisors Lda appreciates that you do not send us or make us aware of any sensitive personal data, i.e. information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, data relating to health or data relating to a natural person's sex life or sexual orientation.

13.2. If you still send or make known these categories of personal data to us, they will be deleted immediately.

CHANGES TO THE PRIVACY POLICY. 14.1. Blazing Star Advisors Lda reserves the right to readjust or change this Privacy Policy at any time, and these changes will be publicized.

OUR CONTACT DETAILS. 15.1. If you have any questions or concerns regarding this Privacy Policy, please contact us in writing at office@joonrealestate.com